A bootstrapping tool based on an optimistic smart contract
21 months
ui ux
lean-agile
daos
Business Vision
Increase DAOs contribution through an optimistic smart contracts that automates rewards allocations
Objective
Activate 50 agreements in the first 6 months, as proof of traction
My Role
I worked as solo UI UX designer in a Lean-Agile framework, responsible of user research, product idealization, design system development, definition of solutions , usability testing and data analysis of KPIs
Onboard team members
Case study 1
Problem
Role creation led to frustration among users due to a lack of understanding of the numerous requirements and uncertainty in evaluating metrics, resulting in poor comparability and a frozen team onboarding process, with a high abandonement rate and low engagement.
Task
Create a role
Process
By running usability tests I unveiled user needs and frustrations, collecting insights for a data-driven solution
KPIs
Error Rate
Task Success Rate
Time On Task
Solution
The new model included, from the outset, suggestions for the most common startup roles, in the form of pre-populated and customizable templates. This dramatically reduced processing times, resulting in a more efficient and effective experience. Profile pages were also improved, aligned with role requirements to highlight the most suitable candidates and guide the entire team onboarding process, from role creation to onboarding new members
Learning
Maching Mechanism / Pre-compiled Guidance / DAO HR Process / Onboarding of Contributors On-chain / Agreement Upgrade/ Governance Approval
Enact an on-chain agreement
Case study 2
Problem
Creating a smart contract is a highly complex process, requiring users to evaluate numerous technical parameters. Users were uncertain and feared the project’s irreversibility, which led them to abandonement and inactivity
Task
Create an agreement
Problem
By conducting usability tests, I observed pain points and thoughts, on which I elaborated the new solution
KPIs
Error Rate
Task Success Rate
Time On Task
Solution
The new solution offered reduced complexity by presenting 3 different pre-configured agreement templates, based on increasing complexity. The user was now able to choose the agreement that better fits project requirements and personal knowledge, postponing uncessary and specific parameters from the beginning. The pre-configuration of the template also ensured a reference- guidance on parameters, avoiding doubts and misinterpretations
Learning
DAO Smart Contract Requirements and Deviations / Optimistic Agreement Processes and Implications / Agreement Governance and Updates / Dispute Resolution
Achievements
+80
PROJECTS
+1000
USERS
+120
Contracts
Foundance has engaged with entrepreneurs from all over the world, supporting idea development in a remote environment
The project is still running, while it is refining its revenue model, looking for big investment funding
Mark Findlater_CTO
It is a pleasure to work with Sara. Her deep empathy for users and sense of intuitive flows have significantly enhanced our product. She consistently ensures that every design decision prioritizes user experience, making our product more user-friendly and engaging.