Develop a fund management tool that ensures a non-custodial and community driven process, while enabling a chain-agnostic activity
Objective
Reach 100,000 $ AUM within 6 months, as proof of traction
My Role
I worked as solo UI UX designer in a JTBD framework, contributing to user research, design system development, definition of solutions , and usability testing
Create NAV proposals
Case study 1
Problem
Updating theNet Asset Value is a complex process, requiring numerous requirements and actions. The initial proposal was very complex, overwhelming the user with too much information and actions. This led to confusion and misunderstanding, resulting in process blockers
Task
Update the NAV
Process
By conducting tasks analysis, heuristic evaluation, competitors and user research I obtained some data on which to elaborate a new solution
KPIs
Error Rate
Task Success Rate
Time On Task
Solution
Working with methods like progressive disclouser and step process, I crafted a solution that was more functional, minimalist and less overwhelming, resulting into a stronger information hierarchy and guidance, providing the user with a clear and logical path to take
Learning
Net Asset Value Management / Treshold Requirements / Cash Flows / Assets Library Configuration /Type of Assets and Related Methods of Minting
Create Proposals and submit vote
Case study 2
Problem
The external governance interface was limiting the experience efficiency and effectiveness, leading to low participation rate and fund activity blockers
Task
Submitt the vote
Process
By running a task analysis and competitors research, I defined the requirements and flows of the new solution
KPI
Error Rate
Task Success Rate
Time On Task
Solution
The new governance interface enabled a more purpose-driven development, helping users into identifying priorities, track the overall activity and submitt votes at ease, outcoming in high participation rate
The protocol has attracted lots of asset managers and DAOs, validating the need for a non-custodial and community-driven process in the Web3 space
Although the process is not autonomous yet and requires the participation of the manager for some activities, it is adopted from innovators and DeFi experts, while still waiting for big investment fund
Rok Behin_CPO
It is a pleasure to work with Sara. Her deep empathy for users and sense of intuitive flows have significantly enhanced our product. She consistently ensures that every design decision prioritizes user experience, making our product more user-friendly and engaging.